2000
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2003
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- Launched E-Claims product suite v1.0, a standard platform for workshops, adjusters and insurers to manage insurance claims.
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2006
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- Launched flagship call centre service in referral assistance.
- Attained Microsoft Certified Partner in Data Solutions Management.
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| 2008
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- Attained IBM Partner Status.
- Setup 24/7 contact centre, based in Kuala Lumpur.
- Partners with Avaya to setup new call centre infrastructure, providing services on contact centre outsourcing.
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2009
 
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- Launched CRM product suite v1.0, covering product features on Helpdesk Management and Complaint Management.
- Setup software centre based in Petaling Jaya, Selangor.
- Attained Microsoft Certified Partner as Independent Software Vendor (ISV).
- Launched contact centre outsourcing services on customer service, helpdesk, service booking, telemarketing and survey.
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2010
 
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- Setup R&D centre based in Cyberjaya, Selangor.
- Launched CRM product suite v2.0, covering product features on Service Management, Facility Management and Call Centre Solutions.
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| 2011
 
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- Achieved MDEC Pioneering Status.
- Received Ministry of Finance (MOF) Certificate on CRM Solutions.
- Attained Microsoft Gold Certified Partner.
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